Your files will be available to download once payment is confirmed.
The time we need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs.
We gladly accept returns and exchanges
Just contact us within: 14 days of delivery
Ship items back to us within: 30 days of delivery
Unfortunately we don’t accept cancellations
But please contact us if you have any problems with your order.
The following items can’t be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
– Custom or personalized orders
– Perishable products (like food or flowers)
– Digital downloads
– Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We want to remind you that all rights are reserved to Creative Awl. Pattern can not be distributed, shared or resold to third parties. Actions listed above are punishable by law. We hope you understand and appreciate our work 🙂 If you have questions or problems – contact us directly via email or on Facebook. We will help to solve any of your problem.