Digital downloads

File delivery
Your files will be available to download once payment is confirmed. Immediately after placing the order you will see the page with download links, you will also receive them in the confirmation email (also check your spam/notifications folder). You can also download them at any time from your account on the site. The validity of the links never expires.

Shipping

Processing time
[Patterns] Immediately after placing the order you will see the page with download links, you will also receive them in the confirmation email (also check your spam/notifications folder). You can also download them at any time from your account on the site. The validity of the links never expires.

[Leathers]  We’re shipping with Fedex worldwide, usually it takes up to 5 working days.

Customs and import taxes
You won’t pay VAT and customs in USA, Australia, Canada. EU customers pay vat (at the local national rate) only.  Buyers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs.

Payment Options

Secure options
We gladly accept returns and exchanges
Just contact us within: 14 days of delivery
Ship items back to us within: 30 days of delivery

Unfortunately we don’t accept cancellations
But please contact us if you have any problems with your order.

The following items can’t be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:

– Custom or personalized orders
– Perishable products (like food or flowers)
– Digital downloads
– Intimate items (for health/hygiene reasons)

Conditions of returns

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

We want to remind you that all rights are reserved to Creative Awl. Pattern can not be distributed, shared or resold to third parties. Actions listed above are punishable by law. We hope you understand and appreciate our work 🙂 If you have questions or problems – contact us directly via email or on Facebook. We will help to solve any of your problem.